Privacy policy

Privacy policy 

What information we do/don't collect?

  • We do not retain credit card data, and we do not share client information with any external parties. 
  • When you engage in activities such as site registration, making a purchase, entering a contest, responding to emails or surveys, or using other site features, we collect information from you. 
  • This information may include your name, phone number, email address, mailing address, payment card details, and other relevant information when you place an order or register. 
  • However, please note that you have the option to explore our website anonymously. Similar to many other websites, we utilise "cookies" to gather data about visitors and their visits, all aimed at enhancing your browsing experience.


How is the information used?
We employ the data gathered from you when you engage in various activities such as registering, making product purchases, participating in contests or promotions, responding to surveys or marketing communications, navigating the website, or using specific site features in the following manners:

  1. Personalisation: We tailor your site experience to deliver content and product recommendations that align with your preferences and interests.
  2. Customer Service: We use your information to provide improved customer service and address your inquiries and requests.
  3. Transaction Processing: Your data is used to expedite transaction processing.
  4. Contest and Promotion Administration: We employ the information for administering contests, promotions, surveys, and other site features.
  5. Email Communication: If you have opted in to receive our email newsletters, we will send you periodic emails. If you wish to stop receiving promotional emails from us, please refer to the "How can you opt-out, remove, or modify information you have provided to us" section below. If you haven't opted in for email newsletters, you will not receive such emails. Visitors who register or engage in other site features like marketing programs and 'members-only' content will have the option to join our email list and receive emails from us.

How is visitor information safeguarded? 
We implement various security measures to maintain the confidentiality of your personal information. Your personal data is stored behind secure networks and is accessible only by a limited number of individuals with special access rights who are obligated to keep the information confidential. When you place orders or access your personal information, we offer secure server usage. Sensitive and credit information provided by you is transmitted via Secure Socket Layer (SSL) technology and subsequently encrypted into our databases, accessible only as mentioned above.

Do we utilise "cookies"? 
Yes, we use cookies, which are small files transferred to your computer's hard drive by your web browser (with your permission). These files enable our systems to recognize your browser, capture certain information, and remember it. Cookies are employed to recall and process the items in your shopping cart and to comprehend your preferences based on past or current site activity, thus allowing us to provide better services. Cookies are also used for compiling aggregate data on site traffic and interactions, helping us enhance site experiences and tools for the future.
We may collaborate with third-party service providers to gain a better understanding of our site visitors. These providers are restricted from using the data collected on our behalf except for assisting us in enhancing our business.
You can choose to receive a notification every time a cookie is sent to your computer or disable all cookies through your browser settings (like Netscape Navigator or Internet Explorer). Each browser has a different method, so consult your browser's Help menu for guidance on adjusting your cookie preferences. Disabling cookies may limit your access to certain features that improve your site experience, and some services may not function properly. However, you can still place orders by contacting customer service via telephone.


Do we disclose collected information to external entities?
We do not trade, sell, or transfer your personally identifiable information to external parties without prior notice, except as outlined below. The term "outside parties" does not encompass ommo pac. It also excludes our website hosting partners and other collaborators involved in our website's operation, business conduct, or customer service, provided they agree to uphold the confidentiality of this data. We may release your information if we believe it is necessary to adhere to legal obligations, enforce our site policies, or safeguard our rights, property, or safety, as well as those of others.

However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

How can you opt-out, remove, or modify your information with us? To modify your email subscriptions, you can adjust your preferences in the "My Account" section. Please note that due to email production schedules, you may receive emails that are already in production.

To delete your online account information from our database, sign in to the "My Account" section on our site and remove your shipping addresses, billing addresses, and payment information. It's important to note that we may retain information about specific sales transactions to support those transactions and for record-keeping purposes.

Third-party links
In an effort to provide added value, our site may include links to third-party websites. These linked sites maintain separate and independent privacy policies, and we assume no responsibility or liability for their content and activities. Nevertheless, we aim to safeguard the integrity of our site and welcome feedback regarding these linked sites, including any issues with specific links.

Policy changes
If we decide to modify our privacy policy, we will post these changes on this page. These changes will only apply to data collected after the modification date. This policy was last updated on 1 October 2023.

Questions and feedback
We encourage questions, comments, and concerns about privacy. Please provide us with any feedback related to privacy or any other issues.

Online Policy Only 
This online privacy policy pertains exclusively to information collected through our website, not information obtained offline.

Your consent 
By using our site, you consent to our privacy policy.